Privacy policy.
At Key 2 Fitness we respect your privacy. This privacy policy explains how Key 2 Fitness, through its website, app, and third party software partners may collect, use, and share information about you. Since this policy may change over time as we modify our services, we suggest that you check back here from time to time. Your use of this website, our services, and those services of our third party software partners constitute your agreement to Key 2 Fitness using information about you in accordance with this privacy policy.
I. What information do we collect?
Currently, Key 2 Fitness gathers information from you such as name, e-mail address, business and/or home address, and phone number strictly for contact purposes when users opt to fill out an e-mail submission form, membership agreement, or purchase a service or product either online through our business management software MindBodyOnline.com or in our facility. We may ask for, but do not require additional information such as gender and age to assist us in our internal analysis of our membership base.
II. How do we use your information?
We may use your information for purposes, including, to provide and service your Key 2 Fitness membership, provide 24/7 access to our doors through the Kisi phone app, to provide member support, to communicate with you to update your billing information or other personal information, and to communicate special offers, and promotions and information to you via email, phone and/or via text message.. Key 2 Fitness will not sell your personal information.
III. How do we use your phone number?
If you provide your mobile telephone number you are providing consent to receive SMS text alerts from Key 2 Fitness and you confirm that you are the customary user of the phone number submitted. Text alerts may be sent using an automated dialing system. Your consent is not a condition of purchasing any goods or services, and may be revoked at any time, including by responding STOP to any SMS text alert you receive. Message and data rates may apply.
IV. How we share your information:
We may share your information in the following ways:
With third-party vendors: We employ other companies and individuals to perform functions on our behalf. We may disclose your information to third parties for the following purposes, including tracking purposes, to charge your credit card (or process your ACH or check or money order, as appropriate), fill your order, improve the functionality of our site, perform statistical and data analyses, deliver your order and deliver promotional emails to you from us, and providing customer service. For example, we must release your credit card number to confirm payment; and release your mailing address information to the delivery service to deliver products that you ordered. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Currently we provide information to the following third party software vendors:
MindBodyOnline.com to manage your membership and automatic credit card and ACH payments
Kisi to facilitate 24/7 keyless entry to our facilities
Gym Access to facilitate communication between Kisi and your current membership status at MindBodyOnline.com
RingCentral to assist in communicating with your via telephone and text message.
For legal reasons and to protect Key 2 Fitness: We may release account and other personal information when we believe release is necessary to comply with law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Key 2 Fitness Santa Barbara LLC, Enso MMA LLC, our users, or others. This includes exchanging information with other companies and organizations for fraud protection.
V. Do we use cookies?
Currently Key2Fitness.com does not use cookies.
VI. California Rights
If you are a California resident, subject to applicable law and verification, you may have the following rights in relation to personal information, as defined by the California Consumer Privacy Act:
Right to Know: You may request a copy of the following related to the information we collect about you:
• the categories of personal information we have collected about you;
• the categories of sources from which the personal information is collected;
• the business or commercial purpose for collecting your personal information;
• the categories of third parties with whom we have shared your personal information; and
• the specific pieces of personal information we have collected about you.
Right to Delete: You may request that we delete any personal information we have collected from you.
If you wish to exercise any of these rights, please submit your request via one of the following methods:
• Email us your request at admin@key2fitness.com
• Mail us your request to: Key 2 Fitness Santa Barbara LLC, 324 State Street Ste. C, Santa Barbara, CA 93101
We do not discriminate against you based on you exercising any of the above rights.
Other Rights
If you are a California resident you may also request certain information about our disclosure of information about you to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year by contacting us at the email or mailing address above.
If you are a member under 18 years of age, and a California resident, you have the right to request removal of unwanted information that you publicly post on our website or social media platforms.. To request removal of such information, please contact us as at the address or email above. Upon receiving such a request, we will make sure that the information is not publicly available on our website or social media apps, but the information may not be completely or comprehensively removed from our systems and databases.